Expired 6 months from now
IT Engineer
full-time
| Managerial
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Job Summary
The IT Engineer will be responsible for maintaining and supporting the IT infrastructure and services at a specific location or site. This role involves a wide range of tasks, including troubleshooting hardware and software issues, managing local network configurations, ensuring data security, and providing end-user support.
Job Details
- Maintain and support the site's IT infrastructure, including servers, network devices, and end-user computing devices, to ensure high availability and performance.
- Perform routine maintenance tasks, system backups, and disaster recovery operations to safeguard data and ensure the continuity of IT services.
- Monitor IT service performance against agreed service levels and performance metrics. Identify and implement improvements to meet or exceed these standards.
- Collaborate with central IT teams to align site-specific IT services with overall organizational IT service management practices.
- Provide first-line response for IT incidents and service requests, diagnosing and resolving hardware, software, and network issues.
- Escalate complex issues to appropriate specialist teams, ensuring timely resolution and minimizing impact on business operations.
- Participate in problem management processes to address and resolve the root causes of recurring incidents.
- Implement changes to IT systems and configurations in accordance with organizational change management procedures to minimize risk to service availability.
- Document changes and maintain accurate records of system configurations and modifications.
- · Maintain security measures to protect data and IT assets at the site, in line with organizational security policies and standards.
- Conduct regular security checks and participate in security audits to ensure compliance with internal and external security
Requirements
- Minimum of 2-3 years of experience in IT support, network administration, or a similar role, with a proven track record of maintaining and troubleshooting IT infrastructure.
- Demonstrated experience in managing and supporting end-user computing devices (PCs, laptops, mobile devices), including hardware and software troubleshooting.
- Experience with network configuration and troubleshooting, including LAN/WAN, Wi-Fi, VPNs, and firewall settings. Hands-on experience in implementing and managing IT security measures, such as antivirus software, patch management, and access controls. Proven ability to provide technical support and training to end-users, effectively communicating technical information to non-technical audiences.
About Company
Seven-Up Bottling Company Limited
Just like Nigeria, the entity SevenUp Bottling Company was conceived in 1959 by a great visionary named Mohammed El-Khalil and began operations as a soft drink bottling company. As a company, we have since achieved great success in the soft drink and bottling industries since beginning operations on October 1st of, 1960. As one of the longest-standing businesses in Nigeria, we have proudly contributed to job creation and partnered with many Nigerian suppliers and establishments. We also currently have nine plants across the country. SBC has a wide offering of sugar-sweetened and sugar-free non-alcoholic beverages. We can also boast of having Nigerian favourites like Pepsi, Seven-Up, Mirinda, Mountain Dew, and Teem in several variants and line extensions in our portfolio. Our history also contains iconic marketing campaigns such as ‘Fido Dido,’ ‘The Three Orange Men,’ and ‘The Pepsi Long Throat’ campaign. We are fueled by the need to ‘refresh and inspire a youthful lifestyle’ and our mission is guided by principles like hard work, determination, integrity, honesty, sustainability, fun, and refreshment. That’s why our brands champion and complement the music scene, sports, and the all-around ‘good life.’